Navigate Workplace Challenges with Confidence

Tired of dealing with frustrating colleagues, difficult staff, and irate patients? Take control with our comprehensive course. Empower yourself to handle tough interactions without losing your cool or your professionalism.


Master the Art of Handling Tough Interactions in Healthcare

Imagine walking into work, fully prepared to handle any difficult situation that comes your way. With "Dealing with Difficult People," that vision becomes your reality.

With our course Dealing with Difficult People, you'll be able to:

  • Navigate the complexities of difficult workplace relationships.
  • Handle patient complaints with grace and professionalism.
  • Understand how to approach colleagues who may be breaking the rules without damaging your professional relationships.

Embrace the Future with Confidence:

With the right knowledge, you're not just surviving the workday; you're setting yourself up for a smoother, more confident career in healthcare. No more dreading difficult interactions or worrying about potential complaints. Just pure focus on what you do best: caring for patients and growing in your profession.

Here's the truth:

With the right guidance, you can take charge of your work environment. "Dealing with Difficult People" is designed to equip you with the knowledge and skills to handle tough situations with the same expertise as you do in your medical practice.

Are you an established physician re-negotiating or moving to another job?

Our course, 90-Day Notice, is perfect for you. 


You literally covered every topic I could imagine. I'm going through so many of the emotions you mention!  These videos are TV quality and provide practical information for situations encountered in day-to-day practice. 


- Derrick Burgess, MD, Sports Medicine


Dealing with Difficult People

Crafted by Amanda Hill, a seasoned healthcare attorney, this course is tailored to address the unique challenges faced by healthcare professionals. From dealing with difficult patients to navigating workplace dynamics, we've got you covered.


Proven roadmap

This course is your step-by-step guide through the maze of difficult interactions, ensuring you're well-equipped to handle any situation with poise and professionalism.

Empowerment Over Dependence

Say goodbye to feeling helpless in tense situations. Arm yourself with the skills and insights to take control of any difficult interaction, without needing to bring in mediators

Avoid Costly Mistakes

Difficult interactions can lead to serious repercussions, both professionally and legally. Learn how to sidestep potential pitfalls and protect your reputation, saving you from future headaches and career setbacks.

Learn at Your Own Pace

With lifetime access to the course, you can revisit these invaluable lessons whenever you need a refresher, ensuring you're always at the top of your game when it comes to handling difficult people.

Here's what you'll learn

Module 1

Dealing with Patients

In this module, you'll learn how to build strong patient relationships, handle difficult patients with grace, manage non-compliant patients effectively, and even navigate the sensitive process of terminating a patient-provider relationship. Plus, you'll get insights into settling cases without escalating issues.

Module 2

Complaints That Rise to a Higher Level 

This section dives into the world of online reputation management, teaching you how to combat negative reviews. You'll also get valuable tips on how to navigate medical board complaints, a critical skill for any healthcare professional.

Module 3

Labor and Employment Issues with Staff

Here, you'll tackle the challenges of workplace dynamics, from handling doctors who behave unprofessionally to implementing sexual harassment prevention measures. You'll also learn strategies to prevent retaliation within your office, ensuring a harmonious work environment.

Module 4

The Importance of an Employee Handbook

This module focuses solely on the importance of having a comprehensive employee manual, serving as a cornerstone for workplace policies and expectations.

Module 5

Coming Back After a Hard Lawsuit & Finding JOY Again

In the final section, you'll explore emotional recovery strategies for coming back strong after facing a difficult lawsuit or case. You'll also discover ways to find humor and joy in your work, even after challenging experiences.

Ready to get started? 

Your Investment


All 5 Modules, Videos + Bonus!

  • Elevate your workday by defusing tension like a pro.
  • Gain confidence with insights from a seasoned healthcare attorney.
  • Master crucial soft skills for long-term career success.
  • Earn essential AAFP CME credits seamlessly.
  • BONUS: Exclusive monthly Q&As with a 20-year healthcare attorney.

Plus a fast-action bonus

Exclusive Monthly Q&A with Amanda!

For a limited time, unlock unparalleled access to a healthcare attorney powerhouse. Demystify course content, and get your pressing questions addressed live. Amanda may not be your personal lawyer, but she can give general thoughts on common questions she’s received over 20+ years in the field. Elevate your contract prowess with this invaluable bonus. Don't miss out!


Meet your teacher

Hi, I'm Amanda Hill

I'm a dedicated healthcare attorney with a deep passion for supporting doctors. Every day, I hear concerns like "Is this contract safe to sign?" or "Are we truly compliant?" And I've been hearing these same questions for years.

I realized that many doctors felt overwhelmed and uncertain, often turning to unreliable online sources or facing hefty legal fees for guidance. That's why I created these courses: to transform the challenges and uncertainties faced by my clients into valuable lessons for you.

Dive into concise, easy-to-understand modules tailored for busy professionals like you. In just about 3 hours, gain insights into contracts, regulations, and more, all at a fraction of the cost of traditional legal consultation. With my courses, you're not just learning; you're empowering yourself to navigate your medical career with confidence.

How do I get started?

1. Join Dealing With Difficult People

Click the enrollment button and follow the checkout steps. In minutes, you'll get an email will your login details.

2. Dive in and take action

Start watching and learning! Can’t start right away? It's okay, you have lifetime access to the course.

3.Empower Your Healthcare Career

Navigate tough relationships smoothly, ensuring the best patients and team without extra stress.


This is for you if:

  • You're an early-career doctor seeking clarity on how to deal with difficult interactions.
  • You value peace of mind and want to navigate your workday with confidence.
  • You've found yourself in awkward or tense situations with patients, colleagues, or staff and didn't know the best way to handle it.
  • You're proactive and believe that the best offense is a good defense, especially when it comes to interpersonal relationships in a high-stakes field like healthcare.

This isn't for you if:

  • You're already an expert in handling difficult people and see no room for improvement. 
  • You're looking for legal representation or specific legal advice for a current issue (this course is educational, not legal counsel).
  • You're not in the healthcare field or the challenges faced by healthcare professionals don't apply to you.

Nicole G:

"Amanda is a true professional, with years of extensive knowledge and first-hand experience to protect you and your practice. She always goes the extra mile and the industry is well served by her commitment and expertise."

Dawn S:

"Amanda offers robust and powerful lessons and answers so many burning questions for physicians. Thank you Amanda, for providing easy-to-learn resources to pick up on what medical school NEVER covers!"

Free Download

Secure your ideal terms, compensation, and work-life balance with our essential guide on contract negotiation.

Real talk, my friend

You've spent years honing your medical skills, but what about your people skills? Dealing with difficult interactions is just as crucial as any medical procedure. This course is your toolkit for mastering the art of handling challenging situations and people.


Here's what's waiting for you on the other side:

Imagine walking into work, fully prepared to handle any difficult situation that comes your way. With this course, you'll:

  • Skillfully navigate tricky interpersonal dynamics.
  • Protect your peace of mind while maintaining professionalism.
  • Identify and defuse potential conflicts before they escalate.

You're just one step away from feeling empowered, confidently tackling difficult interactions, and navigating your workday with ease.