$799.00 USD

Dealing with Difficult People Course

Take Control of Tough Interactions!

Unlock the secrets to navigating difficult interactions with patients, colleagues, and staff like a seasoned pro.

Why "Dealing with Difficult People" is Essential for You:

Arm yourself with the skills to defuse tension and maintain a harmonious work environment. Dive into a comprehensive curriculum that covers:

  • Mastering Difficult Patient Interactions
  • Navigating Workplace Conflicts
  • Handling Non-Compliant Patients
  • Tips for Navigating Medical Board Complaints

Let Amanda be your guide through this process. 

Here are the videos in this course:

(1) Dealing with Difficult Patients
(2) How to Handle Non-Compliant Patients
(3) Tips on How to Effectively Terminate a Patient from your practice
(4) Battling negative online reviews about your practice
(5) Settling a Small Case; Tips and Tricks
(6) Doctors Acting Badly
(7) Tips for Navigating Medical Board Complaints
(8) The Nuts and Bolts of Sexual Harassment Prevention
(9) Top Labor and Employment Issues to Know About in Healthcare
(10) How to Prevent Retaliation in Your Office
(11) The Nuts and Bolts of Sexual Harassment Prevention
(12) The Importance of an Employee Handbook
Enroll now and gain access to monthly live Q&A sessions with Amanda Hill. Get your burning questions answered and deepen your understanding of how to handle difficult people effectively.

Ready to Elevate Your Healthcare Career?

Don't miss this chance to boost your interpersonal skills. Purchase now and take the next step toward becoming a master of difficult interactions.


This is not legal advice. This is a training and CME package. Please check with your attorney regarding laws in your states that may affect these topics.